Question 1

How do i request a quote?

Accepted Answer

Browse our collection of hire items complete the quote request form on our contact page.

Or for an instant quote simply click on the “request a quote” button which can be found on the bottom of the page.

Follow the prompts and one of our team members will be in contact with you shortly.

Question 2

How far in advance should i book?

Accepted Answer

We sugguest you make a booking as soon as you have confirmed dates for your event.
 
Our most in demand pieces are booked months in advance so early booking is recommended to avoid disappointment.

Question 3

What are my payment options?

Accepted Answer

Afterpay 
Credit Card & Eftpos 
Bank Transfer 
Cash

Question 4

Do i need to pay a security bond?

Accepted Answer

To serve as a security bond, we will require credit card details which covers late fee/extension fee and breakage/damage fee of our hire items.
 
These fees will be outlined in your Hire Agreement. You can provide this information over the phone and the data you provide is encrypted and safely stored.

Question 5

How do i confirm a quote?

Accepted Answer

To confirm your booking, we require 50% deposit, paid within 5 days from the initial invoice issue date to secure your booking. 
 
The remainder of the invoice is to be paid in full, a minimum of 14 days prior to the hire start date. If the hire start date is within 14 days of the issued invoice, the invoice will need to be paid in full. 
 
This will be specified in your hire agreement.

Question 6

Is there a minimum hire amount?

Accepted Answer

Yes. We require a minimum hire amount of $250 including GST and delivery fees.

Question 7

How long is the hire period?

Accepted Answer

The delivery and collection time will be determined based on the start and finish of your event and will be specified on your quote and hire agreement.

Frequently asked questions